Last Updated: June 29, 2024

Welcome to 3DSKY – Decor Helper! This Payment Policy outlines the terms and conditions regarding payments for products and subscriptions available on our website, (“Service”). By making a purchase or subscribing to our Service, you agree to the terms of this Payment Policy.

1. Payment Methods

We accept the following payment methods for purchasing 3D models and subscription plans:

  • PayPal
  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

2. Subscription Plans

3DSKY – Decor Helper offers three types of subscription plans:

  • Monthly Subscription: Billed every month
  • 6-Month Subscription: Billed every six months
  • Yearly Subscription: Billed every year

2.1 Billing Cycle

Your subscription will be billed at the beginning of each billing cycle according to the plan you selected. The billing cycle is based on the date of your initial subscription purchase.

2.2 Automatic Renewal

All subscription plans are set to automatically renew at the end of each billing cycle unless you cancel your subscription prior to the renewal date. You will be charged the applicable subscription fee at the time of renewal using the payment method on file.

3. Payment Processing

All payments are processed securely through our payment gateways, PayPal and our credit/debit card processor. We do not store your payment information on our servers.

3.1 PayPal Payments

If you choose to pay with PayPal, you will be redirected to the PayPal website to complete your payment. You must agree to PayPal’s terms and conditions to use their services.

3.2 Credit/Debit Card Payments

For credit/debit card payments, we utilize a secure payment processor that complies with industry standards to protect your payment information. By providing your credit/debit card information, you authorize us to charge your card for the subscription fees and any other charges you may incur in connection with your use of the Service.

4. Currency

All prices and fees are listed in USD (United States Dollars). If you are making a payment using a different currency, your payment provider may apply currency conversion rates and fees.

5. Refunds

5.1 Subscription Refunds

Subscription fees are non-refundable. However, if you experience any issues with our Service or believe a refund is warranted, please contact our support team. We will review your request and may, at our discretion, issue a refund or credit.

5.2 One-Time Purchases

For one-time purchases of 3D models, all sales are final. We do not offer refunds or exchanges once the model has been downloaded. Please ensure you review the product details carefully before making a purchase.

6. Failed Transactions

If a payment fails due to insufficient funds, incorrect payment details, or other issues, your access to the subscription services may be suspended until the issue is resolved and the payment is successfully processed. You are responsible for ensuring that your payment information is accurate and up-to-date.

7. Contact Information

If you have any questions or concerns regarding this Payment Policy or your transactions, please contact us at [email protected].

Website: 3DSKY – Decor Helper

Level 30, Leadenhall Building, 122 Leadenhall Street,
London, London, United Kingdom, EC3V 4AB

By using our Service and making a purchase, you acknowledge that you have read, understood, and agree to be bound by this Payment Policy.